Patient Information

Compassionate & Patient-Centred Approach

At Total Urgent Care, we pride ourselves on delivering compassionate and patient-centric care. Our experienced healthcare professionals are dedicated to understanding your needs and concerns, ensuring you receive personalised and empathetic treatment during your visit.

New Patient Registration Form

Save time on arrival by completing our new patient form before your visit. Simply download and complete the PDF file below.

DOWNLOAD: 'New Patient Registration Form: Total Urgent Care' (PDF)

Walk-in Centre: No Appointment Needed

We understand that health problems can occur at any time. That is why we are a walk-in clinic, allowing you to obtain medical attention without making an appointment. Walk into our centre at any time during our opening hours, and our friendly staff will be happy to help you. If you are planning to visit at specific time, you can book an appointment by contacting us by calling us on (08) 7095 3435 or via our online booking page.

Billing & Fee Information

Total Urgent Care is an urgent care facility that is privately owned and operated. We charge an initial facility fee that includes care, medications, and all necessary diagnostic testing. There will be no additional charges for the doctor's consultation because it is all bulk billed. Please see our Fees and Billing page for further information about the facility fee.

Treatment Follow Up & Further Referral

When you attend Total Urgent Care, we will treat your medical condition and solve the underlying problem to the best of our ability. If you require ongoing emergency care, we will call 000 to transfer you to the nearest Emergency Department. If you condition requires admission to the hospital, we will endeavor to transfer the care the relevant specialty team at your appropriate hospital facility. Any additional follow-up after being discharged from Total Urgent Care should be done with your regular GP. If you require an expedited specialist appointment, we will do our best to accommodate you.

Expert Medical Team

At Total Urgent Care, we take pride in our highly qualified and experienced medical team. Our full qualified and experienced doctors, skilled nurses, and caring support staff are dedicated to delivering the highest level of care. Rest assured, you will receive expert medical attention from professionals who specialise in urgent care and are equipped to handle a wide range of medical conditions.

Convenient Location

Our urgent care facility is easily accessible from all major areas because of its prime location in Norwood. You can find us at Como Shopping Centre Level 1, 11/168 The Parade, Norwood, South Australia 5067, whether you live nearby or are just passing through. We operate on a walk-in basis because we understand that unanticipated medical needs can arise, allowing you to get the care you need without unnecessary waiting.

Comprehensive Urgent Care Services

Total Urgent Care provides a complete spectrum of urgent care services to address a variety of non-life-threatening medical conditions. Our expert medical team is here to give timely, dependable and professional care when you need it the most, from minor injuries and illnesses, minor procedures and diagnostic tests.

Our skilled team is available to assist you whether you need care for a minor injury, a common sickness, or diagnostic services. Visit our convenient location in Norwood for complete urgent care services and put your trust in us as your health partners.

Contact Us

For further information, please call us on (08) 7095 3435 or email us via our website enquiry form.

If you would like to find out if your health problem is acceptable for treatment in Total Urgent Care, please use our online Self Assessment.